Refund and Returns Policy


Return and Refund Policy

Last updated: May 17, 2026

Thank you for shopping at Kinify Market.

If, for any reason, You are not completely satisfied with a purchase, We invite You to review our policy on refunds and returns. The following terms are applicable for any products that You purchased with Us.

1. Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Goods (or Products, Items) refers to the items offered for sale on the Service.

  • Orders means a request by You to purchase Goods from Us.

  • Service refers to the Kinify Market Website, accessible from https://kinifymarket.com/.

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

2. Your Cancellation and Return Rights

You are entitled to return Your Order and request a refund within 14 days from the date on which You received the Goods, or on which a third party appointed by You (other than the carrier) takes possession of the product delivered.

In order to exercise Your right to return, You must inform Us of Your decision by means of a clear statement before the 14-day deadline expires.

3. Conditions for Returns and Refunds

In order for the Goods to be eligible for a refund, please ensure that the following conditions are strictly met:

  • Original Packaging: The Product must be returned in its original packaging.

  • Product Condition: The Product must not be used or damaged.

  • Proof of Purchase: All Products must be accompanied by the receipt or proof of purchase.

Sale or Discounted Items

Items purchased on sale, with a discount, or during promotions are eligible for a refund, provided they meet the return criteria outlined above.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

4. Product Return Process

⚠️ IMPORTANT: Please contact us first before sending any product back. No merchandise shipped without prior contact will be processed or refunded.

Once You contact Us, We will provide You with the appropriate return shipping address and necessary instructions. You are responsible for the cost and risk of returning the Goods to Us. We cannot be held responsible for Goods damaged or lost in return shipment.

5. Product Exchanges

If You wish to exchange a product for a new one (for instance, due to size, color, or a defect), You can do so by contacting us directly. We will guide You step-by-step through the exchange process.

6. Contact Us

If you have any questions about our Return and Refund Policy, You can contact us: